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Community Triage: 5 Common Symptoms and Diagnoses
Lesson 1 for the day: Do not put a plastic cutting board in the oven. Lesson 2: Do not grab with bare hands to take it out. My recent...


Community Engagement Programs; Templates and Ideas
I recently had a conversation with a contact about Community Programming and the "usual suspects" that communities employ. The question...


Pigs In a Blanket; Seeding Community Content
Seeding content and activity in a new community is a little like setting out hors d’oeuvres before a party. People at parties connect...


Perks of Being a Wallflower; Why Users Lurk
“Cuz’ the Lurkers gonna lurk, lurk, lurk, lurk, lurk…” …Maybe I would write the rest of this T Swift parody song if I wasn’t so busy...


Why I Don't Want To Join Your Community
You can find an online community for everything these days. Last week I was invited to join a community focused on dog treats. Yes, an...


Resources: Community ROI
If one had to pick a single hot topic on every community professionals mind right now, it would be ROI. Requests from leadership teams -...


What is an Online Community Anyway?
If you have found this post it's probably because you are either new to Online Community work, or because you are familiar with it...


Resources: Community Strategy
If you hop in your car and hit the highway, you could call it a road trip. But without planning your journey ahead of time, you would...


Resources: Community Engagement
Engagement is a hot topic in the community space - and for good reason. No matter the lengths you go to design a winning UX/UI, stand up...
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